If you use ARC Virtual Control you need to install this Vista patch 932406 to avoid screen problems. Tech support on both ends of this switch is very poor. Uninstalled ARC500 Software and reinstalled and it did update, but still can not connect to RR. The use of the above packages with Vista is the users risk.Īll other ARC software packages should work fine under Vista since our development software is fully supported by Microsoft under Vista. ARC500 Software from BuTel/ GRE PSR - 500 & 600 I have followed all directions on updating and can not connect to RR. To use these software packages you need either Windows 98/ME/NT/2000 or XP. The following software packages have been tested under Vista and work ok but are not offcially supported under Vista: locate the option 'run as administrator' and tick that option.
right click on the program file (ARC icon) and select properties. locate the software installation folder ( usually program files/butel/ ) Instructions for setting Vista administrative rights: 1) Did you download the USB drivers (if you're using a USB cord to the scanner).Ģ) Did you follow these instructions from Butel?Īll ARC software under Vista must be installed and run with full administrative rights.
